Accessibility Statement
Last updated:
Our Commitment
SelfExclude.io is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Accessibility Features
We have implemented the following accessibility features on our website:
- Keyboard Navigation: All interactive elements including navigation links, buttons, FAQ accordions, and form controls can be fully operated using a keyboard alone
- Skip Links: A "Skip to main content" link is available for keyboard users to bypass repetitive navigation
- Focus Indicators: Clear, visible focus outlines are provided on all interactive elements when using keyboard navigation (using :focus-visible) to help keyboard users track their location without affecting mouse users
- ARIA Attributes: Proper ARIA labels, roles, and states are used throughout, including aria-expanded and aria-controls attributes on FAQ accordions for screen reader compatibility
- Semantic HTML: We use proper heading hierarchy (h1-h6), landmark regions (header, main, nav, footer), and semantic elements (section, article) to provide clear document structure
- Section Labeling: All major page sections include aria-labelledby attributes linking to their headings for improved navigation
- Color Contrast: Text and interactive elements meet WCAG AA minimum color contrast requirements (4.5:1 for normal text, 3:1 for large text)
- Responsive Design: The website is fully responsive and functions on all device sizes and orientations
- Text Alternatives: All meaningful images include descriptive alt text; decorative images use aria-hidden or empty alt attributes
- Touch Targets: Interactive elements meet minimum touch target size requirements (44x44 pixels) for mobile accessibility
- Zoom Support: The viewport allows users to zoom up to 500% without loss of content or functionality
- Click-to-Call: Phone numbers are linked for easy tap-to-call on mobile devices
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (including NVDA, JAWS, and VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Known Limitations
While we strive for comprehensive accessibility, we are aware of the following limitations:
- Third-party content or integrations (such as identity verification services) may have their own accessibility limitations that are outside our direct control
- Some older PDF documents linked from external sources may not be fully accessible
We are actively working to address these issues and improve accessibility across all aspects of our service.
Feedback
We welcome your feedback on the accessibility of SelfExclude.io. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: contact@ic360.io
Response Time: We aim to respond to accessibility feedback within 5 business days.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may escalate the matter through applicable regulatory channels in your jurisdiction.
Assessment Methods
SelfExclude.io assesses the accessibility of our website through the following methods:
- Self-evaluation using WCAG 2.1 AA guidelines
- Manual testing with keyboard navigation
- Testing with screen reader software
- Google Lighthouse accessibility audits
- Automated accessibility scanning tools (accessScan)
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